Quality Policy

The Oadby Plastics Group (Oadby Plastics Ltd, A.B.G. Rubber & Plastics Ltd, Anglia Plastics Ltd and Direct Plastics Ltd) is
committed to achieving sustained and profitable growth through the consistent delivery of high-quality, cost-effective
products. Central to this commitment is our focus on exceeding customer expectations and continually advancing our
standards of service excellence.

We drive continuous improvement across the organisation through the development, implementation, and monitoring of
robust processes and quality objectives, ensuring we remain aligned with the evolving needs of our customers. Quality is
the responsibility of every employee, and we are collectively accountable for maintaining and enhancing the standards that
define our business.

We therefore fully commit to:

• Applying the principles of quality management to guide our operations and decision-making.
• Maintaining a strong customer focus, delivering consistent value and service excellence.
• Promoting effective leadership at all levels to drive engagement, accountability, and a culture of quality.
• Building mutually beneficial relationships with our suppliers to enhance value and reliability.
• Encouraging the active involvement of our people in problem-solving, innovation, and continual improvement.
• Adopting a process-driven approach to ensure effective planning, resourcing, and control of our activities.
• Making informed decisions based on accurate data and evidence.
• Maintaining and continually improving our Management System in line with the ISO 9001 standard.
• Ensuring compliance with all applicable regulatory and industry standard requirements for our products.
• Preventing nonconformities through proactive risk management and robust controls.
• Establishing and regularly reviewing measurable quality objectives to drive performance improvement.

Our strategy regarding quality management is governed by the following principles of conduct:

• Understanding customer requirements as the foundation of all products and services we provide.
• Embedding a culture of continual improvement throughout the organisation.
• Ensuring all employees take personal responsibility for quality and customer satisfaction.
• Providing a safe, healthy, and supportive working environment that promotes retention and consistency.
• Developing competence through appropriate training, supervision, and access to information.
• Allocating the necessary resources to support quality assurance and sustainable practices.
• Promoting awareness and engagement through communication and consultation at all levels.
• Conducting regular inspections and audits, taking timely corrective action where required.